The video is in the works. Until then, the guide will get you there.
Step-by-step guide
What you see
On the right side of the menu bar, next to the icon, you will find your round profile picture. If you have uploaded a photo, you see that. Otherwise, Trustlytics falls back on your Gravatar, if one is registered for your email address. And if both are missing, your initials appear in a colored circle.
Hover your mouse pointer over it and your name appears.
The menu
One click on the profile picture opens a small menu. You will find three things in it:
| Entry | What is behind it |
|---|---|
| Name and role | At the very top, for orientation. This shows you which account you are currently signed in with. |
| Profile | Takes you to the "Personal data" page. There you change your profile picture, name, email, and password. |
| Help & Support | Opens the Support Center in a new browser tab. Your Trustlytics page stays open. |
To close the menu, click anywhere outside it or click the profile picture again.
Common questions
Why do I see letters instead of a picture?
Because no photo has been added yet. Trustlytics then shows your initials. You upload a photo on the "Personal data" page.
Can I change the picture directly in the menu bar?
No. The way to do it is through the "Personal data" page.
Why does the Support Center open in a new tab?
So your report stays open. You read the guide and switch back without losing your view.